We can now provide at least once-an-hour updates to paid customers again, and will probably also include free customers who regularly open the dashboard to this as well, while working on restoring real-time for as many of our customers as possible. In the meantime, we'll communicate the current ingestion mode for your namespace directly in the dashboard.

We're slowly returning faster updates. If you're a free customer, you should see your data update once a day. If you're a paid customer, you should see your data update once per hour.

We have identified workarounds and are starting to implement them.

Due to the outage, we're currently only able to update data sets every 24 hours. We apologize for the inconvenience and are working hard to fix this as soon as possible.

Due to a slow down at our hosting provider, events are arriving slower than normal for some customers. All data is safe, and we're monitoring the situation and deploying mitigations.