Previous incidents

The issue has been identified and resolved. Some servers were running out of RAM at the same time as a large number of big queries came in. We've updated the configuration so that this is less likely to happen in the future.

We can now provide at least once-an-hour updates to paid customers again, and will probably also include free customers who regularly open the dashboard to this as well, while working on restoring real-time for as many of our customers as possible. In the meantime, we'll communicate the current ingestion mode for your namespace directly in the dashboard.

All data is back available

We've fixed a bug that caused some queries to not run properly for users with multiple organizations.

We've fixed the cache server that caused the query queue to be flaky.